A girl who spent almost £500 on six tickets for Sunday’s Love4Music Pageant in Huddersfield has described the occasion as a “complete farce”.
Di Callaghan, a 53-year-old Civil Servant from Manchester, mentioned she had been actually trying ahead to taking mates to the occasion at Spaines Street, Fartown, however was left fuming and badly out of pocket.
After final yr’s inaugural competition organisers had promised that this yr’s occasion “guarantees to be even larger & higher bringing the very best in Soul, Reggae, Previous Skool RnB & UKG!”
A whole bunch of individuals attended the occasion regardless of the the overcast climate and frequent showers.
Ms Callaghan mentioned: “[The] organisers must make a public apology about this occasion and a few individuals have to be reimbursed. This occasion was a price range occasion at greatest. Completely false commercial.
“This occasion was a complete farce for a lot of causes: “I purchased six tickets at £77 every totalling £462 on a supposedly early chicken provide to seek out later that for those who purchased greater than 4 tickets you may get £5 off every ticket.
“Secondly, the occasion was supposed to start out at midday however did not get going till 1.30pm.
“The explanation for the delay was that there was just one individual on the desk scanning within the tickets on her telephone!
“One of many few acts that had been there Shola Ama carried out to an empty area, as a result of anybody who was there was within the queue.
“Thirdly, two of the primary acts weren’t on – Chaka Demus and the Actual Factor. There was no clarification as to why they weren’t on. A complete lack of respect for the shopper!
“Fourthly, the sound system stored chopping out and the PA tried to fill within the gaps however it was embarrassing.
The Inclusive drinks voucher – now that was a circus! It says on the flyer you possibly can have two drinks which could be doubles however not triples.
“Fifthly, we queued for 40 minutes to be informed you possibly can solely have two singles, you may not get drinks in your mates which meant you needed to take it in turns to go to the bar to face within the queue.
“Now, calculate this: I had 5 drinks at 40 minutes per drink, which meant I spent two hours of the 7.5 hours of the ‘competition’ in a queue.
“There have been six of us so we didn’t spend a lot time collectively as a result of we had been in a queue for meals or drink.
“I’m positive it mentioned that there have been going to be two bars for the all inclusive however no, solely every person the opposite bars had been empty.
“Sixthly, meals to the worth of £four.50 sounded wonderful however when a tray of frozen chips made with previous oil value £three it was hardly a discount.
“The hen stall was promoting a little bit of hen and rice for about £9.50 you continue to needed to pay £5 with a voucher.”
Lastly, she added: “The occasion completed at 9pm not 10pm. Saying that we had been glad as a result of we had had sufficient of being ‘mugged off’.
“We bought a practice from Manchester so all in all it was an costly day we anticipated a FESTIVAL as an alternative we bought a number of bands and a few DJ’s who tried there greatest to maintain the social gathering going with faulty gear.
“All in all, not good I’d say keep away from this occasion in any respect prices. Moss Facet Carnival has extra to supply and that’s free.
“I will probably be taking a look at taking my grievance to the buying and selling requirements authorities as a result of we didn’t get what we paid for.”
Amy Langley, gross sales & advertising and marketing director, mentioned: “We wish to thanks to all people who attended Love4Music Pageant 2019 and made it such a good looking day.
“There was blended suggestions on Sunday’s occasion. We recognize all suggestions; good and unhealthy, because it helps us make your competition larger and higher.
“We love that so many individuals loved themselves dancing the day away. We love the artists, DJs and hosts that gave you all a unbelievable day.
“We’re glad that folks stayed partying on the competition even after Soul II Soul completed their set proper the best way till 10pm listening to the good reggae vibes of Robbo Ranx.
“We’re sorry some competition goers really feel let down by this yr’s Love4MusicFestival.
“The late begin time of 1pm was on account of well being and security causes and as we wished to make sure the security of all our fabulous prospects we couldn’t begin till the location was completely secure and safe.
“One of many foremost acts allow us to down Chaka Demus & Pliers and we will probably be taking our personal motion concerning this.
“The revised line up was marketed throughout our social media on 21 Could and 24 Could.
“Relating to delays on the field workplace on entry. We apologise for the delays however as a result of completely different ticket websites being utilised the proper ticket varieties wanted to be checked totally.
“We absolutely tackle board competition goers suggestions and can guarantee ticket descriptions are clearer subsequent yr.”