Delta has simply introduced a brand new “Reclaim My Standing” program, the place SkyMiles Medallion members can reclaim their standing after a serious life occasion that impacts their journey.
We’ve seen another airways introduce related applications these days, although it sometimes relates particularly to being pregnant, and likewise has inflexible guidelines. In Delta’s case, they’re reviewing conditions on a case-by-case standing.
Delta’s SVP of Buyer Engagement and Loyalty had the next to say relating to this new program:
“Getting again into journey after an enormous change could be worrying, and that is another means we’re displaying Medallion Members that we’re right here for them once they want it. Loyalty is a two-way road and as a number one shopper model, we’re all the time in search of new methods to deal with our prospects.”
What qualifies for Delta’s “Reclaim My Standing” program?
Whereas every state of affairs shall be evaluated independently, Delta offers the next examples of main life occasions that will impression journey:
Turning into a mum or dad, together with maternity, paternity, adoption or foster depart
Recovering from critical sickness
Sustaining critical harm
Altering jobs or careers
Caregiving for a member of the family
Getting a level
How does Delta’s “Reclaim My Standing” program work?
Right here’s what it’s essential to learn about how this new program works:
As soon as a Medallion member is able to begin touring once more, they’ll submit their request at delta.com/reclaimmystatus
Delta will usually present a choice inside 5 enterprise days (however it may take as much as two weeks), and if authorized, they’ll routinely and instantly take pleasure in three months of Medallion standing
Members who meet the minimal journey and spend thresholds for that standing tier over a 3 month interval will retain standing; for instance:
If a member enrolls on or earlier than Dec. 31, 2019, and meets the thresholds, Medallion Standing shall be prolonged by way of Jan. 31, 2021
If a member enrolls in Reclaim My Standing between Jan. 1, 2020, and Dec. 31, 2020, and meets the thresholds, Medallion Standing shall be prolonged by way of Jan. 31, 2022
Delta isn’t truly absolutely extending standing right here, however fairly there are strings hooked up. Delta appears to be providing one thing much like their present SkyMiles standing problem for these seeking to match from different airways. The distinction is that they’re providing this for all tiers, together with Diamond (their standing problem is normally solely legitimate for a most of Platinum).
How a lot do you need to fly to reclaim standing with Delta?
With Delta’s “Reclaim My Standing” program, you’ll must earn the next in a 3 month interval to keep up standing:
Silver: 6,250 MQMs or eight MQSs and 750 MQDs
Gold: 12,500 MQMs or 15 MQMs and 1,500 MQDs
Platinum: 18,750 MQMs or 25 MQSs and a couple of,250 MQDs
Diamond: 31,250 MQMs or 35 MQSs and three,750 MQDs
In all circumstances that is precisely 1 / 4 of the same old standing requirement.
Be aware which you could solely reap the benefits of the provide equal to the standing you beforehand had, at most. So if you happen to have been beforehand Platinum you couldn’t earn Diamond by way of this. Nevertheless, if you happen to have been beforehand Platinum and solely qualify for Silver by way of the trial, you would keep Silver standing by way of this program.
You’re eligible to take part in Reclaim My Standing as soon as each three years, although in distinctive circumstances they could grant it extra usually.
It’s good to see Delta create a program like this that’s so open ended. I do really feel like they may have a tough time drawing a line right here, although. Then once more, they’re not providing way more than a standing problem, so it’s not like they’re giving something away, actually.
Properly performed, Delta.
What do you make of Delta’s new Reclaim My Standing program?